Skip to main content
Submit a request
General Owner Resources
Electric bike tax incentives in U.S and Canada
E-Bike laws and regulation in Canada
E-bike laws and regulation in US
How to properly store and charge the battery in winter?
How to find your perfect ebike tire pressure?
Dasher Owner Tools
LCD Display Replacement Guide
El Capitan & El Capitan X Owner Tools
How to adjust bike gears?
Suspension Fork Adjustment Guide
Tire Replacement Guide
Convert mph to km/h
Best U.S Winter Bike Trails
Tips for Winter Biking
Bike Features & Technology
How do I operate a ebike
Is there assembly required?
How far can I go on the ebike on a full charge?
Is Honeywell ebikes waterproof?
What type of throttle is used on the ebike?
Can I use the throttle the entire ride?
Battery & Battery Care
Is the battery removable?
How long does it take to charge the battery?
How long does the ebike battery last?
How fast can ebike go?
What's the recommended maximum weight limit?
Shipping and Payment
How does a preorder work?
Do Honywell Bikes offer free shipping?
How long can I receive my ebike?
Return & Warranty
Important Notice: Changes to Warranty Order Shipping Costs
What's your return policy?
What is your warranty policy?